Technical Support

Technical Support

Dedicated Technical Support & Consulting


At ISP Supplies, we have expanded our customer support options to include access to our full-time dedicated support staff.

If you are having trouble with a product you purchased from ISP Supplies or any other vendor, we are standing by ready to give you the assistance and technical expertise you need to be a success. Our support rates are structured for the occasional user and those that wish to employ our certified technicians for ongoing network upgrades and maintenance.


Get Support

SEARCH OUR KNOWLEDGE BASE

Our Knowledge Base is filled with articles we have authored ourselves to help you configure your device. It is available 24 hours per day to help you when you need it most. We are adding articles every day so check back often.


KNOWLEDGE BASE
OPEN A TICKET

Our premiere technical support department is available Monday through Friday from 9:00am CST to 5:00pm CST. Open a ticket to ask questions or get support with any product purchased from ISP Supplies or the competition. We will help you.


OPEN A TICKET
LIVE CHAT

Chat with our Sales Engineers - Try our live chat at the bottom of this page to speak with one of our Sales Engineers. We typically respond quickly Monday through Friday from 9:00 am to 5:00 pm. We can also create a support ticket for you.


OPEN CHAT

Support Rates

PRE/AFTER PURCHASE SUPPORT

First 15 minutes or less: *Free

$180 FLAT RATE

Single Incident Support
Up to one hour
No partial hour billing

BUY A SUPPORT BLOCK
ONGOING SUPPORT

5 hour block: $900 
Time may be carried over an unlimited time
Time billed in 15 minutes increments

PURCHASE 5 HOURS BLOCK

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